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⚖️ Terms & Tour Policies

Terms & Conditions

Please read these terms and conditions carefully before booking your Sundarban expedition with Sundarban Barik Travels. By confirming a booking, you agree to comply with all safety, forest, and travel guidelines.

Welcome to Sundarban Barik Travels. We are committed to offering an authentic, comfortable, and memorable wildlife cruise in the Sundarban delta. To ensure a smooth experience for all travelers, our tour bookings and operations are governed by the policies detailed below.

1. Booking & Payment Terms

  • Advance Confirmation Token: A minimum advance token (typically 30% to 50% of the total tour cost) is required to secure boat charter, resort rooms, and transportation slots.
  • Balance Clearance: The remaining balance must be cleared on the day of travel at Godkhali Ferry Ghat or during resort check-in before boarding the jungle safari boat.
  • Accepted Payment Methods: Payments are accepted via direct Bank Transfer (NEFT/IMPS) and official UPI handles (GPay, PhonePe, Paytm).

2. Cancellation & Refund Policy

Because safari boat allocations, forest department entry slots, and food provisions are arranged well in advance, cancellations incur the following schedule:

Cancellation Period Refund Eligibility
7 Days or more before journey 80% Refund of Advance
3 to 6 Days before journey 50% Refund of Advance
Less than 48 Hours / No-Show No Refund (Non-refundable)

Note: Rescheduling of tour dates is subject to boat and hotel availability and may require nominal re-booking adjustments.

3. Forest Permits & Wildlife Rules

  • Mandatory Photo Identity Proof: Every traveler (Indian or Foreigner) must carry valid original Photo IDs (Aadhaar Card, Voter ID, or Passport). Entry permits inside the Sundarban Tiger Reserve cannot be issued without government IDs.
  • Wildlife Sighting Disclaimer: Sightings of the Royal Bengal Tiger, estuarine crocodiles, and rare birds depend entirely on nature, tide timings, and natural animal movements. No tour operator can guarantee tiger sightings.
  • Strict Eco-Zone Ethics: Littering plastic bottles, throwing food in rivers, playing loud music/speakers, or teasing wild animals is strictly punishable under the West Bengal Wildlife Protection Act.
Safety First: Never lean excessively over boat railings or attempt to step off the boat into mud banks outside authorized Forest Department watchtower complexes.

4. Weather & Force Majeure

Sundarban is an active tidal delta. In cases of severe river tides, dense winter morning fog, natural cyclonic warnings, or sudden Forest Department restrictions, Sundarban Barik Travels reserves the right to alter cruise routes or timings for the collective safety of guests.

We are not liable for delayed schedules or missed train/flight connections resulting from unannounced road blockages or weather interruptions.

5. Personal Belongings & Conduct

  • Travelers are solely responsible for their valuable gadgets (DSLR cameras, mobile phones, lenses, jewelry). We advise using waterproof covers while cruising.
  • Consumption of alcohol or disruptive behavior on shared family group tours is strictly discouraged to maintain a peaceful delta atmosphere.

Have Inquiries Regarding Tour Policies?

Our tour coordinators are available to answer all questions regarding booking advances, custom boat charters, and senior citizen facilities.