Privacy Policy
At Sundarban Barik Travels, we are committed to protecting your personal information and ensuring complete transparency in how your data is handled during tour bookings, permits, and communications.
This Privacy Policy explains how Sundarban Barik Travels ("we", "us", or "our") collects, uses, and safeguards the personal details provided by travelers when browsing our website, booking our Sundarban tour packages, or contacting us through phone and WhatsApp.
By booking our packages or submitting inquiry forms, you agree to the practices outlined in this policy.
1. Information We Collect
To organize your safari cruise smoothly and comply with West Bengal government regulations, we collect the following information:
- Personal Contact Info: Full name, phone/WhatsApp number, and email address.
- Government ID Proofs: Voter ID, Aadhaar card, or Passport details (mandatory for processing Sundarban Tiger Reserve forest permits for all Indian and foreign tourists).
- Travel Details: Preferred travel dates, number of guests, meal choices, and specific pickup/drop locations.
- Payment Confirmation: Transaction reference numbers, UPI receipts, or bank transfer slips for booking advance verification.
2. How We Use Your Information
We use your personal details strictly for operational and tour delivery purposes:
- To arrange your dedicated safari boat, tour guide, and forest entry permissions.
- To share booking confirmations, driver/vehicle details, and tour schedules via WhatsApp or SMS.
- To accommodate special food preferences (e.g., veg, non-veg, Jain meals) or medical considerations.
- To respond promptly to customer support requests and tour inquiries.
3. Data Security & Third-Party Sharing
We never sell, rent, trade, or distribute your private information to third-party marketers or advertising agencies.
Your details are shared only with:
- Government Authorities: West Bengal Forest Department officials stationed at watchtower checkpoints (e.g., Sajnekhali, Sudhanyakhali, Dobanki) for entry verification.
- Accommodations & Transport: Assigned hotel/resort desks and verified drivers exclusively for your trip's logistics.
4. Payment & Financial Data
We do not collect or store debit/credit card numbers or online banking passwords on our servers. All booking advance payments are made through secure direct UPI (Google Pay, PhonePe, Paytm) or verified bank account transfers.
5. Your Rights & Policy Updates
You have the right to request deletion of your submitted ID copies once your tour has concluded successfully. We update this Privacy Policy periodically to reflect changes in tourism laws or service enhancements.
Have Questions Regarding Our Privacy Practices?
Feel free to reach out to the management of Sundarban Barik Travels anytime. We are happy to assist you.